Mackay Sugar Cyber Security Incident Update 2

Mackay Sugar continues to respond to a cyber security incident affecting some of our operations.

Following extensive operational and safety assessments, we have recommenced a limited manual crushing operation at our Farleigh Mill, processing cane that had been harvested prior to the incident. While some operations have resumed in a controlled manner, key cane supply and logistics systems remain subject to ongoing restoration and no additional cane is being accepted at our mills at this stage.

Following extensive operational and safety assessments, we have recommenced a limited manual crushing operation at our Farleigh Mill, processing cane that had been harvested prior to the incident.

Our teams are making progress in restoring critical systems, and based on current restoration efforts, we anticipate a staged resumption of harvesting and crushing operations across our milling network from next week.

Our immediate focus remains the safety of our people, protecting operational systems, and maintaining business continuity. Specialist cyber security experts continue to work alongside our teams and relevant authorities to investigate the incident and restore systems safely.

We have also reported the incident to the appropriate authorities and we will continue to adhere to our regulatory obligations.

We are communicating directly and regularly with our employees, growers and key partners. We recognise the impact this incident is having on our growers, and we are doing everything we can to support them and to safely resume full operations as soon as possible.

We take our responsibility to protect our systems, operations and information very seriously. We apologise for any disruption this incident has caused and will continue to provide timely updates as we continue our investigation.

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